Frequently asked questions
Apartment address
6 Boulevard du Général de Gaulle
49100 ANGERS
Booking: How can I book the apartment?
You can book online through our website, Booking or Airbnb.
Our website offers preferential rates (generally 10% lower) than those available on Booking and Airbnb.
Payment: How are payments on your website secured?
Payment security matters greatly to me. I have chosen STRIPE, one of the world’s leading online payment providers, for the website.
Flexible arrival: Can I arrive outside the stated arrival times?
To make things easier for you, self check-in is available if you need it. All the relevant information will be sent to you once your booking is confirmed.
Access: How do I get to the apartment?
Please visit the “Practical information” page for all the details.
Parking: Is parking available for guests?
Several parking options are available. More information can be found on the “Practical information” page.
Transport: Is the apartment close to public transport?
Yes. The apartment is close to public transport, including buses and trains.
Several bus routes stop outside the building or by Château d’Angers.
For further information, please visit the Irigo network website:
Breakfast: Do you provide breakfast?
We do not provide breakfast, but the apartment has everything you need to prepare your own (induction hob, microwave, kettle, traditional filter coffee maker, toaster and fridge).
We can recommend nearby places for breakfast.
- Along the quays, several options offer beautiful views over the Maine.
- You will also find Boulangerie du Quai des Carmes on the quays (300 m away, on the opposite bank by the small harbour), one of the best bakeries in the area. Try their excellent “Cannelés d’Anjou au Cointreau” 😀
Cleaning: Is a cleaning service available during my stay?
We clean the apartment after your departure. Cleaning during your stay may be available for an additional €30 per clean. This must be arranged before booking.
Luggage: Can I leave my luggage somewhere?
We have just one apartment, so it is not possible to leave luggage there outside your check-in and check-out times.
For an arrival before 3pm or a departure after 11am, we recommend Nannybag: several partner storage points in Angers, near the station and the centre, from €2.50 per bag per day depending on size. Booking is online, with free cancellation.
Internet: Does the apartment have high-speed Wi-Fi?
Yes. Free high-speed Wi-Fi is available and is well suited to digital nomads.
Bedding: Are sheets and towels provided?
Yes, we provide sheets and towels for all guests.
Laundry: Is there a washing machine?
Yes, a washing machine is available for guests. Please bring your own detergent.
Kitchen: Is the apartment equipped with a kitchen?
Yes, it has a fully equipped kitchen with modern appliances and all the necessary utensils.
Entertainment: What leisure facilities are available?
The apartment has a television, books, magazines and board games.
Children: Is the apartment suitable for children, and is a cot available?
Yes, the apartment is suitable for children.
A travel cot can be provided on request when booking (€5/night). If requested, it will be placed in the bedroom wardrobe.
The cot does not include a mattress or sheets.
Pets: Are pets allowed?
Pets may be accepted by prior arrangement for €5/night. Please let me know in advance.
Pets must not cause noise disturbance, and you will be fully responsible for any damage. To respect guests who may have allergies, pets are not permitted on the sofa or bed.
Thank you for your understanding.
Smoking: Is smoking permitted in the apartment?
No. Smoking is strictly prohibited in both the apartment and the residence.
Noise: What are the rules on noise?
The residence is small and quiet. We ask guests to respect the peace of the neighbours and avoid excessive noise, especially between 10pm and 9am.
Lift: Is there a lift for luggage?
A lift is not needed: to preserve the peace of the residence, the apartment is on the ground floor.
Accessibility: Is the apartment suitable for guests with reduced mobility?
I am paraplegic myself, so I understand accessibility issues well.
The apartment is not suitable for a wheelchair user to live in, but may suit someone who has difficulty walking. It is on the ground floor, with just one step of approximately 15 cm at the entrance.
The doorways are 70 cm wide and the bathroom is not adapted for wheelchair users. I would have liked to make the apartment accessible, but the constraints of the property did not make this possible.
Cancellation: Can I cancel my booking?
Yes, cancellation is possible, although fees may apply.
- Full refund for cancellations made within 48 hours of booking, provided the arrival date is at least 14 days away.
- 50% refund for cancellations made at least 7 days before arrival.
- No refund for cancellations made within 7 days of arrival.
